Accessibility
Accessibility Statement
This website is provided by The GP Website Company, with the day-to-day content managed by the practice it represents. Our aim is for everyone to be able to use this website, whatever their needs. That means you should be able to:
- Adjust colours, contrast levels and fonts to suit you
- Zoom in to 400% without text spilling off the screen
- Move around the website using a keyboard alone
- Use the website with speech recognition software
- Access most of the website with a screen reader, including current versions of JAWS, NVDA and VoiceOver
We have also written the content in plain, straightforward language wherever possible. The site is structured around how a real practice works, which is intended to make it easier to use for every patient.
AbilityNet offers guidance on adapting your device to make it easier to use if you have a disability.
If you cannot access parts of this website
If you need any information on this website in a different format, such as an accessible PDF, large print, easy read, audio recording or braille, please get in touch:
Email: support@thegpwebsitecompany.co.uk
Telephone: 0330 111 0075
We will look into your request and aim to respond within 10 working days.
Reporting an accessibility problem
We are always working to improve the accessibility of this website. If you come across a problem that isn't listed on this page, or you feel we are not meeting accessibility requirements, please let us know by emailing us with the subject line “Accessibility Problem”.
Email: support@thegpwebsitecompany.co.uk
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not satisfied with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS).
Northern Ireland
In Northern Ireland, the Equality Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
Technical information about this website's accessibility
The GP Website Company is committed to making its websites accessible, in line with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compatibility with browsers and assistive technology
This website is built to work with the following combinations of assistive technology and browser:
- NVDA with Google Chrome, Firefox, Edge and Safari
- JAWS with Google Chrome, Firefox, Edge and Safari
The site is built on HTML5, and we test for and support recent, supported versions of the following browsers:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Apple Safari
Technical specifications
Accessibility of this website relies on the following technologies working with your particular combination of browser and any assistive technologies or plugins installed on your device:
- HTML
- WAI-ARIA
- JavaScript
UserWay accessibility widget
Our websites support the UserWay accessibility widget, which gives patients a range of tools to adjust the site to their own needs. UserWay includes options to:
- Increase text size
- Stop animations
- Show tooltips
- Switch to more accessible fonts
- Highlight links
- Enlarge the cursor
- Use a reading guide
- Switch between dark and light modes
- Invert colours
- Adjust text spacing
- Desaturate colours
Compliance status
This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.
Content that falls outside the accessibility regulations
Live video
We do not add captions to live video streams, as live video is exempt from the accessibility regulations.
How we tested this website
Alongside automated checks, we carry out manual testing to catch accessibility issues that automated tools cannot detect on their own.
This statement was prepared on 24th September 2026 and last reviewed on 24th September 2026 by The GP Website Company. Testing covered the home page and a selection of other pages across the site. The next review is due by 24th March 2027.
Features we check manually
- Colour contrast, checked at the design stage using tools that confirm we meet the AA contrast ratio of 4.5:1
- Validating pages against the W3C validator
- Confirming that page elements display correctly at all sizes, including when zoomed to 400%
- Reviewing microdata markup and alternative text using dedicated tools
- Viewing content in a text-only browser
- Using screen readers to read content aloud
- Browsing the site with disability simulation tools